Refund Policy

48+ hours before the event, refund requests are automatic. Within 48 hours, the organizer reviews your request.

If you request a refund

You get the ticket subtotal back. Service, platform, and payment processing fees are non-refundable.

If the event is cancelled

Your ticket subtotal is refunded automatically. Service, platform, and payment processing fees are non-refundable.

If the organizer fails to hold the event

An organizer who takes payment and does not hold the event is treated as not having provided the service: you are refunded in full, including all fees.

How to open a refund request

Open a refund request from your Orders page on graciasgracias.live, or contact the organizer directly from the event page.

For specific questions, write to support@graciasgracias.live.